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Senior Manager, Test Engineering

Company: Asurion
Location: Smyrna
Posted on: March 21, 2020

Job Description:

Job DescriptionDescription: Asurion, the global leader in technology support and protection. Innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world√Ęs largest wireless carriers, trusted retailers and popular device manufacturers. Asurion√Ęs 17,000 global employees support its 280 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry. I. Summary of Job\: The Senior Manager, Test Development will be the leader responsible for delivering Global Supply Chain Management Test Engineering strategy. This position will continuously evaluate industry products and future technologies to ensure that Asurion stay abreast of industry development roadmap. Management of Test Engineering Development team of hardware, software and mechanical design engineers. Ensure team are aligned to overall strategy and provide direction on development of functional test fixtures and related diagnostic applications to realize defined strategy and test system specifications. Oversee integration of internally designed and third-party test and measurement equipment with diagnostic tools and shop floor data management systems. The Test Development Manager will be the driving force behind innovative test methodologies development. Global test development support for all warehouse and logistics locations, same unit in-store and remote repair. Development of Supply Chain test solutions by leveraging Asurion standardized diagnostic strategy to ensure consistent infrastructure, processes, equipment and data analytics are utilized throughout company. They will be the champion for all Test Development and related Process Improvement projects assigned by the Supply Chain Engineering leadership, including but not limited to\: defining, implementing and supporting test processes throughout Supply Chain Operations and wider Asurion businesses. This will entail working with multiple teams throughout Asurion on a Global basis. They will manage the global Test Development team working on several complex projects simultaneously, driving to target dates and deadlines. Integration of test hardware fixture design and application development roadmaps. Ensuring that all internally developed fixture plans are aligned with the relevant diagnostic application development teams to ensure synchronization of workstreams and compatibility between hardware and software under development. Support New Product Introduction team on the introduction of New Products into global facilities. Work closely with the corporate App Development team, Quality and IT teams to analyze test data, troubleshoot, and identify product defects, verify fixes and document test results to ensure Test readiness at required dates. Review product specifications and documentation and develop comprehensive test strategy to provide required coverage at launch date. Communicate product readiness, level of quality, and results to NPI project team. The position will assist in driving Engineering projects through data driven decisions, solid scientific methodologies, excellent documentation, project planning / execution and analytics. This individual will be responsible for a wide range of activities to include\: project management, process development, research, test method analysis and development, full documentation while working with other departments locally and globally. The candidate must be customer centric and self-sufficient and be able to balance the demands of delivering results in the short term while helping steer the Company in delivering on its long-term technology model. II. Duties & Responsibilities\: 1. Responsible for overall test development strategy and execution, results analysis, root cause identification and reporting. 2. Develops automated Test processes to enhance and ensure the reliability and quality of new and repaired and remanufactured products a. Ensure common test tool set is developed for use in all global facilities. 3. Develop and ensure ongoing compliance with hardware and software development verification processes. a. Integrate internally designed fixtures and third-party test equipment by managing robust User Acceptance Test (UAT) program b. Design of system to log UAT approval status and implementation status of new releases 4. Analysis and Evaluation of financial benefits of potential projects and capital justification for those identified as feasible 5. Managing Test Developments Projects a. Mange budgets and financial reporting b. Manage project life cycle utilizing Project Management methodology c. Provide regular schedule project status to executive level 6. Recognize problems that need further investigation and drive resolution by identifying and managing resources required. 7. Continually review current processes and procedures to identify areas where meaningful improvements and benefits can be achieved. a. Drive Improvements in

Keywords: Asurion, Smyrna , Senior Manager, Test Engineering, Engineering , Smyrna, Tennessee

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