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Test Engineer II (Hardware)

Company: Asurion
Location: Smyrna
Posted on: March 21, 2020

Job Description:

Job DescriptionDescription: Asurion, the global leader in technology support and protection. Innovation and dedication to delighting customers has made it the preferred provider of technology protection to the worldâs largest wireless carriers, trusted retailers and popular device manufacturers. Asurionâs 17,000 global employees support its 280 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry. I. Summary of Job\: The Test Engineer will be responsible for design and development of fixtures and tools to enable automation of test processes throughout the Asurion Global Supply Chain. The ideal candidate will have significant experience in developing hardware solutions to test mobile devices or computer hardware. They will be experienced with automation opportunities â specifically utilization of robotics to drive efficiency and accuracy improvements in production test solutions. This position will continuously evaluate industry products and future technologies, defining overall Test Strategy, to ensure that Asurion is synchronized with industry technology trends and developments in test hardware and equipment. The Test Engineer will be the lead for converting the Test Strategy roadmap into innovative tangible physical hardware solutions. They will design, prototype, proof of concept, integrate and make operationally ready custom test fixtures and hardware solutions. This will require liaising with Diagnostic Application Development Team, Mechanical Design Engineering, Test Software Engineering, and Back Office operations teams globally on several complex projects simultaneously, driving to target dates and deadlines. The position will assist in driving Engineering projects through data driven decisions, solid scientific methodologies, excellent documentation, project planning / execution and analytics. The candidate must be customer centric and self-motivated and be able to balance the demands of delivering results in the short term while helping steer the Company in delivering on its long-term technology model. II. Duties & Responsibilities\: * Responsible for overall test hardware integration development design and execution. * Design new test hardware, fixtures and test tools to diagnose and troubleshoot devices * Develop standardized, automated test processes that enhance and ensure the reliability and quality of new, repaired, and remanufactured products * Integrate internally designed hardware with third party test and measurement equipment * Coordinate global test equipment hardware development support for all warehouse and logistics locations, SUR and remote repair. * Train engineering support staff on set up, operation and maintenance of test hardware to facilitate a smooth transition to sustaining support. * Validate existing equipment compatibility and identify new design requirements for new products to ensure required test coverage is provided * Communicate test hardware readiness status to project team throughout NPI cycle. * Define controlled deployment procedures and document Test Verification processes and technical manuals. * Set up robust reliability and User Acceptance Test (UAT) program. * Manage Test Hardware Development Projects utilizing Project Management methodology. * Recognize problems that need further investigation and drive resolution by identifying root cause and corrective actions, reporting on actions taken and results. * Continually review current processes and procedures to identify areas where significant accuracy and efficiency improvements and benefits can be achieved. * Support Global Operations as a technical expert for test hardware equipment solutions. * Makes good technical decisions and completes tasks & assignments under only general direction IV. Skills/Knowledge\: * Knowledge of test hardware equipment development, verification and deployment processes in mobile device or computer industry (Android and iOS platform experience a plus). * Functional hardware integration development and utilizing API and User Interface. * Experience in programming robotics or motion-controlled systems is a plus. * Proven knowledge of engineering concepts and demonstrated experience in testing methodologies and theories, test plan development, test case design, test execution practices, optimization of test coverage versus costs, complex statistical data and root cause analysis. * Hands on experience with machine learning models is a plus * Project management & change management skills required * Understanding of manufacturing methods beneficial VI. Education Guidelines\: Bachelorâs degree in Electronic/Electrical, Computer, Mechanical, Robotics, or Automation Engineering, Computer Science or other relevant Engineering & Technology disciplines is required. VII. Experience Guidelines\: Minimum of four (4) year's experience in test hardware design and development in Computer or Mobile Telecommunications Industry VIII.

Keywords: Asurion, Smyrna , Test Engineer II (Hardware), Engineering , Smyrna, Tennessee

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