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Test Engineer II (Hardware)

Company: Asurion
Location: Smyrna
Posted on: March 21, 2020

Job Description:


Asurion, the global leader in technology
support and protection. Innovation and
dedication to delighting customers has made it the preferred provider of
technology protection to the world--------s largest wireless carriers, trusted
retailers and popular device manufacturers.
Asurion--------s 17,000 global employees support its 280 million consumers with
an award-winning experience delivered through products and services that have
set the standard in the industry.


of Job\:

The Test Engineer will be responsible for design and development
of fixtures and tools to enable automation of test processes throughout the
Asurion Global Supply Chain. The ideal
candidate will have significant experience in developing hardware solutions to
test mobile devices or computer hardware. They will be experienced with
automation opportunities -----" specifically utilization of robotics to drive
efficiency and accuracy improvements in production test solutions.

This position will continuously evaluate industry
products and future technologies, defining overall Test Strategy, to ensure
that Asurion is synchronized with industry technology trends and developments
in test hardware and equipment.

The Test Engineer will be the lead for converting the Test
Strategy roadmap into innovative tangible physical hardware solutions. They
will design, prototype, proof of concept, integrate and make operationally
ready custom test fixtures and hardware solutions. This will require liaising
with Diagnostic Application Development Team, Mechanical Design Engineering,
Test Software Engineering, and Back Office operations teams globally on several
complex projects simultaneously, driving to target dates and deadlines.

The position will assist in driving Engineering
projects through data driven decisions, solid scientific methodologies,
excellent documentation, project planning / execution and analytics. The
candidate must be customer centric and self-motivated and be able to balance
the demands of delivering results in the short term while helping steer the
Company in delivering on its long-term technology model.

II. Duties
& Responsibilities\:

--- Responsible for overall test hardware integration development design and execution.
--- Design new test hardware, fixtures and test tools to diagnose and troubleshoot devices
--- Develop standardized, automated test processes that enhance and ensure the reliability and quality of new, repaired, and remanufactured products
--- Integrate internally designed hardware with third party test and measurement equipment
--- Coordinate global test equipment hardware development support for all warehouse and logistics locations, SUR and remote repair.
--- Train engineering support staff on set up, operation and maintenance of test hardware to facilitate a smooth transition to sustaining support.
--- Validate existing equipment compatibility and identify new design requirements for new products to ensure required test coverage is provided
--- Communicate test hardware readiness status to project team throughout NPI cycle.
--- Define controlled deployment procedures and document Test Verification processes and technical manuals.
--- Set up robust reliability and User Acceptance Test (UAT) program.
--- Manage Test Hardware Development Projects utilizing Project Management methodology.
--- Recognize problems that need further investigation and drive resolution by identifying root cause and corrective actions, reporting on actions taken and results.
--- Continually review current processes and procedures to identify areas where significant accuracy and efficiency improvements and benefits can be achieved.
--- Support Global Operations as a technical expert for test hardware equipment solutions.
--- Makes good technical decisions and completes tasks & assignments under only general direction

IV. Skills/Knowledge\:

--- Knowledge of test hardware equipment development, verification and deployment processes in mobile device or computer industry (Android and iOS platform experience a plus).
--- Functional hardware integration development and utilizing API and User Interface.
--- Experience in programming robotics or motion-controlled systems is a plus.
--- Proven knowledge of engineering concepts and demonstrated experience in testing methodologies and theories, test plan development, test case design, test execution practices, optimization of test coverage versus costs, complex statistical data and root cause analysis.
--- Hands on experience with machine learning models is a plus
--- Project management & change management skills required
--- Understanding of manufacturing methods beneficial

VI. Education

Bachelor--------s degree in Electronic/Electrical, Computer, Mechanical,
Robotics, or Automation Engineering, Computer Science or other relevant
Engineering & Technology disciplines is required.

VII. Experience Guidelines\:

Minimum of four (4) year's experience in test hardware
design and development in Computer or Mobile Telecommunications Industry

VIII. Reports to\:

Senior Manager, Test Development

Keywords: Asurion, Smyrna , Test Engineer II (Hardware), Engineering , Smyrna, Tennessee

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