General Manager
Company: Legends Steakhouse Smyrna
Location: Smyrna
Posted on: February 23, 2021
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Job Description:
DescriptionWe are looking for a Restaurant Manager to lead all
aspects of our business. You will motivate our staff to provide
excellent customer service. Restaurant manager responsibilities
include maintaining the restaurant's revenue, profitability and
quality goals. You will ensure efficient restaurant operation, as
well as maintain high production, productivity, quality, and
customer-service standards. Back of the house management experience
is essential, as you'll assist in hiring qualified Cooks and Wait
Staff, set work schedules, oversee food prep and make sure we
comply with health and safety restaurant regulations. We'll expect
you to lead by example and uplift our staff during busy moments in
our fast-paced environment. Ultimately, you will ensure our
restaurant runs smoothly and customers have pleasant dining
experiences.RequirementsProven work experience as a Restaurant
Manager, Restaurant General Manager, Hospitality Manager or similar
roleProven customer service experience as a managerExtensive food
and beverage knowledge, with ability to remember and recall
ingredients and dishes to inform customers and wait
staffFamiliarity with restaurant management software, like
OpenTable and PeachWorksStrong leadership, motivational and people
skillsAcute financial management skillsBSc degree in Business
Administration; hospitality management or culinary schooling is a
plusResponsibilitiesCoordinate daily Front of the House and Back of
the House restaurant operationsDeliver superior service and
maximize customer satisfactionRespond efficiently and accurately to
customer complaintsRegularly review product quality and research
new vendorsOrganize and supervise shiftsAppraise staff performance
and provide feedback to improve productivityEstimate future needs
for goods, kitchen utensils and cleaning productsEnsure compliance
with sanitation and safety regulationsManage restaurant's good
image and suggest ways to improve itControl operational costs and
identify measures to cut wasteCreate detailed reports on weekly,
monthly and annual revenues and expensesPromote the brand in the
local community through word-of-mouth and restaurant
eventsRecommend ways to reach a broader audience (e.g. discounts
and social media ads)Train new and current employees on proper
customer service practicesImplement policies and protocols that
will maintain future restaurant operations
Keywords: Legends Steakhouse Smyrna, Smyrna , General Manager, Executive , Smyrna, Tennessee
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