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Quality Assurance Manager

Company: Tenneco
Location: Smyrna
Posted on: September 19, 2023

Job Description:

Tenneco is one of the world's leading designer, manufacturers and marketers of automotive products for original equipment and aftermarket customers, with approximately 78.000 team members working at more than 300 sites worldwide. Through our four business groups, Motorparts, Ride Performance, Clean Air and Powertrain, Tenneco is driving advancements in global mobility by delivering technology solutions for diversified global markets, including light vehicle, commercial truck, off-highway, industrial, motorsport and the aftermarket.

  • Purpose
  • The Quality Assurance Manager will direct and oversee the distribution center workflow to maintain quality standards, implement process improvement, and meet the operational objectives of the facility.

  • Scope
    • The Quality Assurance Manager achieves warehouse objectives by contributing information and initiating action plans for process improvement in the areas of productivity, quality, safety, and customer-service standards. Resolving problems, completing audits, identifying trends and reporting corrective actions are within the scope of a Quality Assurance Manager's role and responsibility.

    • Essential Functions
      • Enforce and follow all safety rules and regulations. Immediately report safety deficiencies.
      • Promote quality achievement and process improvement throughout the facility.
      • Maintain ISO 9001 certification.
      • Manage and maintain standard operating procedures, forms, and documentation required with ISO 9001 certification.
      • Manage Quality Assurance (QA) inspection and containment processes for non-conforming product.
      • Maintain supplier requirements manual and track vendor compliance.
      • Supervise QA personnel, provide leadership and mentoring.
      • Bring together Operation's and QA staff members and drive the group to plan, formulate, and agree on comprehensive quality procedures.
      • Use Root Cause analysis and RCCM (Root Cause Countermeasure) techniques to lead root cause analysis investigations for quality issues.
      • Use continuous improvement techniques and initiatives to improve current quality processes.
      • Develop and maintain layered process audits to ensure quality processes are being followed.
      • Develop and maintain programs to assist in the training of new hire employees.
      • Develop labor standards and goals for Quality Assurance employees.
      • All employees will abide by the EH&S policy endorsed by the local management, work toward achieving established objectives and targets, and conform to procedures consistent with the ISO 14001 standard.

      • Requirements
        • Must be able to read, write, communicate and understand the English language.
        • Ability to lead and foster a team environment, utilizing excellent verbal and written communication skills.
        • Ability and willingness to work alternative shifts as required.
        • Advanced computer skills including Microsoft Office applications including Word, Excel, and Outlook.
        • Strong interpersonal and communication skills, both internal and external.
          • Ability to interface with all levels of the organization in a professional manner.
          • Working knowledge of SAP/WMS and understand workflow processes and procedures.
          • Ability to handle the pressure of deadlines, coupled with frequent interruptions.

          • Physical Demands
            • While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel. The employee frequently is required to sit, reach with hands and arms, and talk or hear. The employee is required to stand, walk, stoop, kneel, crouch, or crawl. The employee may be exposed to heights up to 30 feet. The employee may occasionally lift and/or move up to 50 pounds. The employee is occasionally exposed to moving mechanical parts and vehicles, and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.

            • Qualifications
              • Bachelor's degree in engineering, supply chain logistics, or related field equivalent experience required.
              • Working knowledge with ISO 9001 and 14001 standards and certifications
              • A minimum of 5 years senior level experience in a multi-shift operation required.
              • Advanced technical skills in logistics processes and methods to include flow, cost efficiencies, engineered standards, equipment, safety and quality.

                An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Keywords: Tenneco, Smyrna , Quality Assurance Manager, Executive , Smyrna, Tennessee

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