SmyrnaTNRecruiter Since 2001
the smart solution for Smyrna jobs

shift supervisor - Store# 08929, I-24 & SAM RIDLEY PKWY

Company: Starbucks
Location: Smyrna
Posted on: January 8, 2021

Job Description:

Job Summary and MissionThis position contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts.This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
  • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
  • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partnerperformance.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
  • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
  • Utilizes operational tools to achieve operational excellence during the shift.
  • Maintains regular and punctual attendanceSummary of ExperienceCustomer service experience in a retail or restaurant environment - 1 yearBasic Qualifications
    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers
    • Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employeesRequired Knowledge, Skills and Abilities
      • Ability to direct the work of others
      • Ability to learn quickly
      • Effective oral communication skills
      • Knowledge of the retail environment
      • Strong interpersonal skills
      • Ability to work as part of a team
      • Ability to build relationshipsStarbucks and its brands are an equal opportunity employer of all qualified individuals.We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at applicantaccommodation@starbucks.com

Keywords: Starbucks, Smyrna , shift supervisor - Store# 08929, I-24 & SAM RIDLEY PKWY, Hospitality & Tourism , Smyrna, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Sales
Description: Store Location: US-TN-White House Overview: If you re passionate about a great guest experience and true hospitality, this is the role for you Whether you re helping a guest find the perfect gift for (more...)
Company: Cracker Barrel
Location: White House
Posted on: 01/18/2021

Retail Merchandise Stocker
Description: br br Our Retail Merchandise Stockers create and maintain the visual presentation of the sales floor. xa0 They will stock merchandise according to company
Company: O'Reilly Auto Parts
Location: Madison
Posted on: 01/18/2021

Postmates Part Time Delivery Driver (Same Day Activation)
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Madison
Posted on: 01/18/2021


Immediate Openings Available - Merchandisers - No experience Needed
Description: Mondelez International is NOW HIRING - Immediate Openings Available br br br br Minimum age requirement for this opportunity is 18 years old br
Company: Mondelez International
Location: Nashville
Posted on: 01/18/2021

Retail Counter Sales
Description: O'Reilly is now hiring Retail Counter Sales team members. Our sales team members are responsible for providing our retail and installer customers with a high level of service. They xa0 also support management (more...)
Company: O'Reilly Auto Parts
Location: Springfield
Posted on: 01/18/2021

Restaurant Manager / Assistant Manager
Description: A ROADHOUSE It---s a welcome rest for the hardworking rooted in American tradition. A laidback, ---come as you are--- kind of place where you can crack open a cold one, throw your peanut shells on the (more...)
Company: Logan's Roadhouse
Location: Nashville
Posted on: 01/18/2021

Grill Cook
Description: Store Location: US-TN-Goodlettsville Overview: The Grill Cook serves our guests by correctly preparing menu items to the highest standards of professional cooking. The Grill Cook always uses Cracker Barrel (more...)
Company: Cracker Barrel
Location: Goodlettsville
Posted on: 01/18/2021

Amazon Fresh Warehouse Shopper (Part-Time) - Earn $15/hr or more
Description: Seasonal Warehouse and Shopper Team Members br br Shifts: br Overnight, Early Morning, Day, Evening, Weekend br br Location: br Nashville br Job opportunities vary by location. We update (more...)
Company: Amazon
Location: Nashville
Posted on: 01/18/2021

Dishwasher
Description: Store Location: US-TN-Gallatin Overview: As a kitchen team member, you ll keep the kitchen humming by stocking it up with the tools and dishes they need to create and plate our homemade favorites. After (more...)
Company: Cracker Barrel
Location: Gallatin
Posted on: 01/18/2021

Delivery Driver / Courier
Description: Your time. Your Goals.What is DoorDashAvailable in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, wider nets, stronger (more...)
Company: Doordash
Location: Greenbrier
Posted on: 01/18/2021

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Smyrna RSS job feeds