P/T Retail Store Associate - Nashville, 6101, Nashville, TN

Company: Adidas
Location: Antioch
Posted on: June 2, 2025

Job Description:

Purpose:

Contributes to the achievements of Store KPI targets by building an emotional connection with customers and living the Brand Values. The core expectations include utilizing expertise and experience to; serve and sell to customers and achieving operational excellence, flawlessly execute store operations when responsible for product flow to and from sales floor and/or cashier procedures.



Key Accountabilities:

• Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
  
• Complies with store policies and procedures to maintain a safe shopping and working environment.
  
• Collaborates productively and respectfully with team members to meet or exceed store goals.
  
• Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
  
• Makes themselves available to support other team members when needed
  
• Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
  
• Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
  
• Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
  
• Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
  
• Minimize loss by actively maintaining sales floor awareness while serving customers.
  
• Completes sales transactions quickly and accurately while adhering to cash protection procedures
  
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  
• May handle returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.
  
• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  
• Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
  
• Ensures adequate supplies to create an effective stockroom environment (if applicable) and continually maintains this (including all merchandise) within and around the vicinity.
  
  
  
  
  Knowledge, Capabilities and Experience:
  
  
  
• Must possess and consistently exhibit the competencies relative to the position.
  
• Knowledge of customer service principles and processes.
  
• Ability to learn and adapt quickly in a fast-paced environment.
  
• Ability to understand and carry out oral and/or written instructions and request clarification if needed.
  
• Demonstrates an inspirational attitude that contributes to a positive team environment.
  
• Ability to build and maintain effective working relationships team members.
  
• Well developed ability to speak, read, comprehend, and write English
  
• Ability to maintain reliable and consistent attendance and punctuality.
  
• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
  
  
  
  
  Physical Requirements:
  
  
  
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
  
• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
  
  
  
  
  Qualifications:
  
  
  
• Must have or be pursuing a high school diploma or general education degree (GED)
  
• Three to six month's experiences working in a retail environment.
  
• Basic numeracy, literacy, and verbal communication skills.
  
• Must be 16 years of age or older.
  
  
  
  

Keywords: Adidas, Smyrna , P/T Retail Store Associate - Nashville, 6101, Nashville, TN, Hospitality & Tourism , Antioch, Tennessee