Director of Rooms | Luxury Hotel Property
Company: Gecko Hospitality
Location: Nashville
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Job Title: Director of Rooms
Location: Nashville, TN Salary: $100K - $115K 20% Bonus Benefits:
Medical, Dental, Vision (BC/BS), Life Insurance, STD, LTD, 401K
Matching, Relocation (10% of base salary), PTO Program and FREE
Parking About Company / Opportunity: An iconic, historic luxury
hotel located in the heart of Nashville, renowned for its timeless
elegance, architectural grandeur, and legacy of refined Southern
hospitality. The property blends classic Beaux-Arts design with
modern luxury, offering an intimate, high-touch guest experience
that attracts discerning travelers, dignitaries, and cultural
enthusiasts. Known for exceptional service standards, curated
dining experiences, and a deep connection to the city’s music,
arts, and political history, the hotel stands as a landmark
destination that balances tradition, sophistication, and
contemporary comfort. What do we seek? The Director of Rooms serves
as a key member of the hotel’s executive leadership team,
overseeing all aspects of the Rooms Division, including Front
Office, Housekeeping, Guest Services, and Concierge operations.
This position is responsible for maintaining the highest standards
of service and presentation while driving performance, efficiency,
and team engagement. The ideal candidate is an inspiring, hands-on
leader who combines operational excellence with emotional
intelligence. Someone who leads by example, fosters a culture of
accountability, and ensures every guest encounter reflects the
hotel’s commitment to exceptional hospitality. Responsibilities:
Provide strategic oversight and hands-on leadership for all Rooms
Division departments, ensuring exceptional guest experiences and
operational excellence. Maintain a consistent, visible presence
throughout the property to support teams, engage with guests, and
uphold service standards. Establish, execute, and track
departmental goals, budgets, and performance metrics in alignment
with the hotel’s overall strategy. Partner closely with the General
Manager to drive profitability, enhance guest satisfaction, and
strengthen brand positioning. Lead the recruitment, development,
and mentorship of department leaders and team members, fostering a
culture of accountability, professionalism, and service excellence.
Evaluate guest feedback, market insights, and operational data to
identify trends and implement continuous improvement initiatives.
Collaborate with the Director of Engineering and Director of
Housekeeping to ensure exceptional standards of cleanliness,
maintenance, and presentation across the property. Ensure full
compliance with all safety, health, and security regulations. Act
as a champion of the hotel’s vision and values, setting the
standard for service culture and guest engagement. ?If you are
interested in this position, please submit your resume to:
mckenna@geckohospitality.com
Keywords: Gecko Hospitality, Smyrna , Director of Rooms | Luxury Hotel Property, Hospitality & Tourism , Nashville, Tennessee
