Textile Engineer Support
Company: NedGraphics
Location: Chattanooga
Posted on: February 16, 2026
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Job Description:
Job Description Job Description NedGraphics
(www.nedgraphics.com) provides specialized CAD/CAM design software
for fashion, retail, home textiles, carpet and flooring, and other
textile industries. The NedGraphics products allow designers full
creative freedom for Print, Jacquard, Dobby and Knitted fabric
design, as well as Carpet, Rug and Tuft design, while improving
efficiency, productivity, and accuracy to create production-ready
artwork. NedGraphics for Adobe® (formerly Aquario Design, EFI Fiery
DesignPro, and Generation Digital) provides textile plugins within
Adobe Photoshop and Illustrator, on both Mac and PC, to create
prints, knits, wovens, fashion sketching, and more. NedGraphics is
a portfolio company of FOG Software Group
(www.fogsoftwaregroup.com), which is a subsidiary of Constellation
Software Inc. (www.csisoftware.com). Constellation is listed on the
Toronto Stock Exchange and is a conglomerate of vertical market
software companies. Constellation has completed over 800
acquisitions since inception in 1995 and is all about strengthening
these businesses and enabling them to grow – whether through
organic measures such as new initiatives and product development,
day-to-day business, or through acquisitions. As is Constellation’s
unique model, FOG Software buys and holds companies forever, which
requires continuous investment in our businesses - their products,
brands, and people - and a long-term horizon for strategic
decisions. We are looking for an experienced Textile Engineer
Support to join our Customer Success team in Dalton, GA, to
support, demonstration, and training of all NedGraphics Software,
with heavy focus on fabric analysis and project management for
high-end client presentations and trainings. This role will
primarily be focused on the Production (Dobby, Jacquard and Tuft)
segment. Location: Dalton,GA supporting US Key Responsibilities:
Assist with pre-sales activities including presentations and
demonstrations to both small/medium and enterprise customers
Support the organization of company initiatives such as webinars,
tradeshow preparation, marketing rollouts, etc. Support post-sales
activities including but not limited to customer onboarding,
technical and consulting support, and overall account and
relationship management Develop strong understanding of client’s
business needs and goals Strategically pursues new opportunities
for account growth with existing clients by establishing
credibility and aligning NedGraphics products to customer needs
Ensure that products and services are delivered to the client’s
satisfaction on time, within scope, and budget Assists in preparing
presentations, RFI's, and RFP's, etc. Communicate the progress of
customer implementations to internal and external stakeholders
Conduct periodic quality control testing to ensure that the
solutions are meeting the quality standards Actively seeks and
tracks customer feedback on implementations and services Represent
the voice of the customer in product, service, and workflow design
Achieve and maintain a comprehensive understanding of the full line
of software and services provided Help customers meet their goals
by effectively utilizing our solutions and services to their full
potential Qualifications: Minimum 3 years work experience in
textile design, with knowledge in the textile industry Knowledge of
CAD/CAM Tuft software Knowledge of CAD/CAM Jacquard, Dobby
(NedGraphics, Penelope, EAT, etc.) a bonus Knowledge/Integration of
production looms very beneficial Excellent communicator and team
player Advanced Computer Skills Bachelor’s degree in Textiles or
Textile Design Ability to prioritize tasks and meet deadlines
Organizational skills Detail oriented Fast learner encompassing a
wide range of software Help Desk / Technical Support Technical
problem-solving expertise Possible travel required English speaking
and any additional languages are a plus (e.g. Turkish) Experience
with 2D/3D pattern software a bonus (Optitex, Gerber, Lectra, etc.)
Experience with Adobe Illustrator/Photoshop for fashion and textile
design a bonus Join us to drive our growth and success. Apply now
to become a key player in our dynamic team! Powered by JazzHR
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Keywords: NedGraphics, Smyrna , Textile Engineer Support, IT / Software / Systems , Chattanooga, Tennessee
