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Desktop Support/Help Desk

Company: Solution Consultants Inc.
Location: Smyrna
Posted on: August 30, 2020

Job Description:

Hours Mon-Fri - Standard Hours ndash in office, no work from home Environment Business Casual, Manufacturing Duration Contract position that could be extended. 2 yearsrsquo experience supporting users remotely and at the deskside Person will be the first point of contact for end user support Needs to have very strong customer service and good personality Role will be 75 Help desk Remote User Support 25 Hands-on Will be supporting MS Windows OS - 5, and Office products, Printer issues, Basic network connectivity issues, etc. Example of the hands-on work would be installing a computer on a production line, building computers, organizing computer stock Company uses DameWare for remote support (DameWare not required) ndash will be moving to MS Teams after the O365 implementation Also use Zoom and WebEx Any experience troubleshooting SAP would be a nice-to-have

Keywords: Solution Consultants Inc., Smyrna , Desktop Support/Help Desk, Other , Smyrna, Tennessee

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