Locker Room Attendant- Female - Gaylord Opryland Resort & Convention Center (14002338)
Posted on: September 19, 2023
It?s a powerful feeling, to belong. It?s that moment you feel
truly and completely yourself. It?s working with a team you call
family. At Gaylord Hotels we know that when you feel at home,
you?ll make our guests feel at home. And it?s why so many of our
STARS come for a job, but stay for a career. If this sounds like
the place for you, join us.
Gaylord Opryland Resort & Convention Center, located at 2800
Opryland Drive, Nashville, TN, and 37214 is currently hiring a
Locker Room Attendant- Female.
Responsibilities include: Schedule services for individuals and
large groups using spa/salon reservations software system. Call
guests to confirm scheduled services. Answer questions about
available services. Update the reservations/cancellations list
throughout the day, inform providers of last minute changes, and
resolve scheduling issues as needed by working with
supervisor/manager. Check in guests for appointments, confirm first
and last name, and provide general spa orientation to guests upon
arrival. Promote and sell spa/salon services. Obtain assigned bank
and ensure accuracy of contracted monies, obtain change required
for expected business level, and keep bank secure at all times.
Process guest payments for spa/salon services and obtain payment
authorization as needed. Accept and log cash tips for employees.
Balance, scan, and drop receipts with Accounting. Notify
Engineering of maintenance and repair needs. Report accidents,
injuries, and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are
clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with
others. Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time. Move, lift,
carry, push, pull, and place objects weighing less than or equal to
10 pounds without assistance. Perform other reasonable job duties
as requested by Supervisors.
To submit your application for this job, please go to:
To search all jobs or learn more about careers with Gaylord Hotels:
Gaylord Hotels is consistently recognized as an employer of choice
around the globe by FORTUNE and Working Mother magazines,
DiversityInc, Great Places to Work Institute, and the CRF institute
among others. Visit our newsroom to learn more:
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