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Tour Guide

Company: Kelly Services
Location: Smyrna
Posted on: May 15, 2019

Job Description:

Tour Guide

This is a part time on call position

"Serves as an ambassador for the Nissan brand and the Smyrna Vehicle Assembly Plant by conducting public tours of the facility.

Responsibilities include: scheduling and conducting public tours, driving a tram, public speaking and presenting to groups. A positive attitude and professional demeanor are essential. Training will be provided to any selected candidate. Candidate must be organized with excellent customer service skills and be comfortable speaking in front of large groups.

The Tour Guide is required to work public and special tours Monday - Friday. Normal public tours are Tuesday and Thursday at 10am and 1pm. Special tours can be held any day at 8am, 10am, 1pm and 3pm. Tour guide is required to work our annual Family Day in October. Tour guide will be crossed train in other departments such as the company store, office supplies and uniforms. Tour guides set up and breakdown trams, greet guests for tour at tour gate and or outside public assembly room, assist after tour to let all guests out of the tour gate safely and help with traffic control before, during and after tour. Tour guide must be able to read from a script during the tour. Tour guide will be trained to drive the tram.

Provides service to individuals in a face-to-face setting that may include greeting visitors, providing directions, fielding complaints, answering questions, and/or providing information about an organization or service. Ability to identify customer needs, offer value-added advice, and ensure resolution of customer problems. May include some telephone and/or mail (including electronic) interaction. May work as part of a team or as an individual. May require use of office automation to enable and report on the outcomes. Responsible for ensuring excellent customer service to all customers. May supervise and train other customer support representatives.

Minimum Qualifications:



  • Minimum High School Diploma

  • Possesses strong customer service skills

  • Must be able to pass a motor vehicle record check

  • Possesses strong verbal communication skills

  • Possesses basic to intermediate computer skills

    Apply now!
    Why Kelly--?

    At Kelly

    Services--, we work with the best. Our clients include 95 of the Fortune

    100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

    the best talent to drive their business forward. If you only make one career connection today, connect

    with Kelly.

    About

    Kelly Services--

    As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

    around the world and have a role in connecting thousands more with work through our global network of

    talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

    Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

    committed to employing a diverse workforce. Equal Employment Opportunity

    is The Law.

Keywords: Kelly Services, Smyrna , Tour Guide, Other , Smyrna, Tennessee

Click here to apply!

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