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Statistical Analyst Total Customer Satisfaction

Company: Nissan
Location: Smyrna
Posted on: May 13, 2019

Job Description:

With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting. From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do. Our people are what drive the business forward.We?re currently looking for a Statistical Analyst Total Customer Satisfaction to join our team in Smyrna, TN.This role will be responsible for supporting Field Quality Assurance Engineers with the investigation, decision and implementation processes to address key product quality issues in the field by conducting statistical analysis.? These analyses include warranty/field data extractions, projections of future incident rates, validating VIN lists and determining the locations of the vehicles.? This support is vital to Nissan?s recall and service campaign processes.Job functions Include but are not limited to:

Obtain data from warranty and other sources, and maintains database and spreadsheets.Conducts queries and analyze data.Creates reports or forms for use in weekly reporting, and some project management.Extracts data from company databases (i.e., vehicle info, repairs, etc.). Conducts queries. Analyzes data. Creates/designs reports or forms.? Confirms data through cross-referencing process.Determine and implement improvements for existing analytical processes.Minimum Qualifications:
Education Required: Bachelor DegreeExperience: 1-5 YearsPossesses strong knowledge of spreadsheet and database software (i.e., Microsoft Excel and Access) and possibly other software (i.e., word processing, presentation graphics, etc.).Strong attention to detail.May possess strong project management, communication and organization skills.Welcome to an open lane of possibility. Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.?Nissan is committed to a drug-free workplace.? All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all?positions.???All of us at Nissan ? regardless of functional area or expertise ? share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan?s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. **Visa sponsorship for this position is not available at this time. **Smyrna Tennessee United States of America

Keywords: Nissan, Smyrna , Statistical Analyst Total Customer Satisfaction, Professions , Smyrna, Tennessee

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