SmyrnaTNRecruiter Since 2001
the smart solution for Smyrna jobs

Guest Service Agent - Overnight

Company: Marriott
Location: Smyrna
Posted on: January 5, 2020

Job Description:

Posting Date Dec 19, 2019Job Number 19176815Job Category Rooms and Guest Services OperationsLocation The Inn at Opryland, A Gaylord Hotel, 2401 Music Valley Drive, Nashville, Tennessee, United States VIEW ON MAPBrand Gaylord HotelsSchedule Full-timePosition Type Non-Management/HourlyStart Your Journey With Us Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a "consider it done" spirit to work.--In return, you'll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change?--Take the initiative.--Enjoy the Rewards. Job Summary------------Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Security of any reports of theft. ---------- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.----Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott, Smyrna , Guest Service Agent - Overnight, Sales , Smyrna, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Guest Service Agent - Gaylord Opryland Resort & Convention Center - (19166936)
Description: Here's To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International, Inc.
Location: Murfreesboro
Posted on: 01/26/2020

Guest Service Representative - Courtyard Nashville Downtown - (20012254)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Clarksville
Posted on: 01/26/2020

Guest Service Representative (Part Time) - Nashville Goodlettsville TPS - (20012265)
Description: Here's To Your Journey with TownePlace Suites With a fun, casual and residential atmosphere including a full kitchen in every suite, TownePlace Suites are designed for the self sufficient, long stay guest (more...)
Company: Marriott International, Inc.
Location: Clarksville
Posted on: 01/26/2020


Sales Associate, Technology
Description: Staples focuses on our customer and our community. As a Technology Sales Associate you ll provide exceptional customer service and have our customer s needs in mind while helping them find a total solution (more...)
Company: STAPLES STORES
Location: Decatur
Posted on: 01/26/2020

Store Sales Associate
Description: PPG Sales Associate Job Posting PPG: We protect and beautify the world. At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than (more...)
Company: PPG
Location: Franklin
Posted on: 01/26/2020

Life Insurance Agents - LIFE INSURANCE LICENSED REQ'D (Clarksville,TN)
Description: CURRENT LIFE INSURANCE LICENSE REQUIRED TO BE CONSIDERED Are you an individual with a strong desire to succeed in the business world and help families at the same time We have a wide range of mortgage (more...)
Company: The Alliance
Location: Clarksville
Posted on: 01/26/2020

Customer Service and Sales Representative (Work at Home) Now Hiring!
Description: Customer Service and Sales Representative Work at Home Now Hiring br br Competitive compensation for Full or part-time positions available from home. br br Responsibilities
Company: Home Job Staffing
Location: Chattanooga
Posted on: 01/26/2020

Guest Service Representative - Courtyard Nashville Downtown - (20012254)
Description: Here's To Your Journey with Courtyard With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Franklin
Posted on: 01/26/2020

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney -
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Clarksville
Posted on: 01/26/2020

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seaso
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Huntsville
Posted on: 01/26/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Smyrna RSS job feeds