Sales Support Representative

Company: Hunter Fan Company
Location: Smyrna
Posted on: June 25, 2022

Job Description:

When you join the Hunter team, you're part of a heritage brand that's been around for well over a century-but if you think that means we're stodgy or set in our ways, think again. We've always been about innovation here-from the father-and-son duo that invented the ceiling fan and founded our company to the artists, engineers and many other employees who continue to drive our company forward.Hunter Fan is proud to announce we've been named a 2020 Top Workplace!Hunter Fan cares about their people. Here are some perks offered at Hunter Fan:Competitive compensationPaid Time Off11 Company Paid HolidaysHealth Savings Account with employer contributions401 (K) Retirement Savings Plan with Company matchEducation Assistance ProgramBusiness Casual AttireDiscounts on Hunter Fan products SummaryThe Sales Support Representative role is a dynamic position with varying duties. The primary goal of this role will be to promote Hunter Industrial fans through effective support of the Outside Sales team. This will include the creation of warm leads, executing web-based product demonstrations, order entry, and product / application support.Essential Duties and Responsibilities

• Investigates and resolves customer problems with deliveries
• Calls prospective clients (End users, Contractors, and AES firms) in support of the Regional Sales Managers
• Answers phone calls from the Regional Sales Managers and customers (general inquiries and technical questions)
• Supports the Channel Directors and RSMs in any way necessary to drive sales
• Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedule.
• Enters new customer data and other sales data for current customer into computer database
• Enters all incoming orders into the ERP system
• Support in the development of brochures, tech manuals, and training course content as necessary
• Compiles lists of prospective customers for use as sales leads, based on information from trade magazines, business directories, industry ads, trade shows, Internet web sites, and other sourcesEducation/Experience Requirements
  • HS diploma required Minimum
  • 2-years sales, customer service or marketing experience preferredSpecial qualifications or skills
    • Exceptional written and verbal communication skills are necessary with an ability to quickly develop relationships with all levels of customers
    • The incumbent should possess an aggressive approach to all stages of follow-up with customers
    • Strong administrative skills, self-motivation, and the ability to work independently are also required

Keywords: Hunter Fan Company, Smyrna , Sales Support Representative, Sales , Smyrna, Tennessee